At a recent MIT Enterprise Forum, I was asked for confidence tips to help startups.
For over three decades, I have helped people become more confident and successful at work. Success depends largely on our ability to grow and change without feeling vulnerable or resistant in the process.
Here are 8 key tips to start:
1. Know your value: How does your product or service improve your clients’ or customers’ condition? Many entrepreneurs experience anxiety in selling their ideas, but when you focus outwardly on how you help others, it builds confidence in you, your company and your audience.
2. Be able to convey that value in human terms: Don’t sound like a presentation, resume or speech. Again—think outside yourself. Think of your audience. Use terms to help them envision successful outcomes.
3. Understand that everything is marketing, so become socially savvy: Real business happens face-to-face, so you need to feel confident in building rapport, relationships and trust. These are important with investors and clients, and are the hallmarks of leadership too.
4. Remember that no one succeeds alone: Reach out and up for help. ASK. It’s OK to not know. Success is always a team effort. Whether it’s your family, friends, co-workers, or coach—we all need support. When you get answers, you help yourself, your team and your business. You become a problem solver, not a problem generator.
5. Learn self control: Confidence comes from self control. You cannot control what happens to you. The only thing you can control is you—your thoughts and how you react to things. Also, learn to release control of those things at which you don’t excel. That’s how you build teams and business.
6. Trust instinct and common sense over technology: Hone and use your ability to interact. To listen and comprehend. To read a room and the street. Don’t let handheld devices replace your instinct, and allow social media to replace social grace, and distraction to replace engagement.
7. Kick the perfection addiction: The wonderful–and terrible–thing about technology is that you can make changes easily, so don’t over-think, over-analyze and over-finesse everything. Move forward by prioritizing according to the revenue line, market share, and customer satisfaction.
8. Believe in yourself: Confidence comes from the inside out. If you don’t believe in you and your company, how can you expect others to? One great saying is, “The first sale is to yourself.” Amen.
Copyright 2013 Michelle Kerrigan